Clients info and feedback
RSJ have a truly varied client base handling commodities that range from Date Palm plants bound for the Middle East, to designer sportswear from China. From ships spares for the marine survey market to pharmaceuticals and from vehicle imports to medical testing equipment. Our strength is our overall ability to service our client’s needs regardless of product and destination. Contact us now and see how we can adapt to your unique requirements. Below you can read what our customers and clients.
Andrew Cartwright, now in New Zeland - Just to confirm to you Bob all my stuff turned up to new Zealand safe, no damage whatsoever and I am now using it and I'm very pleased with your service highly recommend you to anybody and I may be looking to use you again in the very near future all the best from Andrew - February 2017
W.H. Leary Ltd of Basildon , Esex - Good morning Bob, Thank you for the update and the very fine service provided by RSJ! W H Leary are lucky and pleased to be working with you - despite all the delays caused by America we were only a few hours late from the scheduled installation day. Good job and well done. Best regards, Abed. - June 2016.
3M Health Care - To whom it may concern. We can confirm that we have dealt with RSJ International Freight Ltd for more than 12 years, during which time they have provided us with excellent support and service in all areas of shipping. They often exceed their service by not only by being quick and reliable, but also assisting with paperwork and custom clearance for difficult shipments to overseas countries.
We will continue to use them for all our shipping requirements. Your faithfully, Kerry Withers. March 2016.
Monk Optics Ltd. Binocular Specialists - Hi Jarard, Thank you for your help and advice on the thwarted import form Kunming Kunming China. We are sorry to have put you to the trouble of doing whatever you had to do on the air import. We really appreciate all the help and advice you and Gerard give us and the excellent service. It really is first class. We usually deal with Gerard and he is so quick and always gets things done smoothly and efficiently and is so reliable. I do wish other companies were as good. Kind Regards. r - November 2015.
cardiffcastlemuseum.org.uk - I have used RSJ Int Freight for all our courier work over the past three years. They are efficient and professional in all their dealings and I have no hesitation in recommending them. As a museum we need to ensure that when artefacts are collected and delivered by a third party we have confidence in their ability to deal with other museums and museum agencies in a professional manner. RSJ fully satisfies these requirements. – Christopher Dale Museum Director - August 2015.
Tracy, (Leading Medical Healthcare company) - Many, many thanks for your fast and as always efficient service, no matter how difficult a job you always come through for us. Not only did you provide me with all the information I require, whether it's for an ATA Carnet , Certificates of Origin, LCs or just Exports and Imports, I cannot fault the service that you have provided. It is a rare occurrence these days to not only find people who have the answers, but who are also willing to help. To know I can just pick up the telephone and get the support I need is a godsend, and I would not know what I do without your support, and I will always recommend RSJ International whenever I can. Thank you! Tracy Hurford - March 2015.
Pam, (Leading hotelware supplier) - Delhi airport delivery - Dear Jarard, Quick work today! And very efficient! Many thanks, much appreciated. Have a good weekend. Pam - March 2014.
Susan, (Leading optical equipment manufacturer) - Delivery to Harrogate: Hi Jarard, Mr Scurrah has just emailed to say thank you for the excellent delivery service. The Leviathan was delivered at 10.30 and in place by 11.30 in a nature reserve. Many thanks from us too! Kind Regards.- March 2014.
Martin Althoff, Cardiff to Stuggart shipment - Everything got across well and fine. No damages or losses. Thank you for the great job! I appreciate your continuous support and the well organised transport. All went as planned. I'd be happy to use you guys again. - March 2014
Caroline Pounder, South Wales University - Hi Jarard, The cement has been received in Spain . Thanks very much for your quick action. I am impressed with the speed at which you have handled this, and I am sure I will soon be knocking again. Do you do Africa? - March 2014.
Ian Baker - 5th January 2014: Thanks Bob, Thank you for all your help. We do have a one ton truck which we could collect the boxes on but if you insist on bringing them over to us who are we to argue! Let us know when. Thank you for all your help and assistance particularly your agents in Melbourne. Full marks. Great service well recommended. Ian.
Bill Gebhardt, European Energy Trading - Hi Bob - Everything was in order, thanks for the assistance! regards, Bill. - December 2013.
Hi Bob - Thanks for this, and thanks very much for your help. Please take this as an unsolicited testimonial. I was particularly pleased and impressed that you have managed to retain dealing with people, not numbers. That has made things so much easier and more pleasant. You make things that much easier and it really is appreciated. Once again many thanks for your invaluable help which made things run very smoothly. Kind regards. Ira Brotherston - April 2013.
Just a quick note to say thanks for all your help. We got the delivery yesterday and everything was perfect. I was fully expecting a break or two, but nothing.The driver was very helpful too. Look forward to sorting out another shipment soon.
All the best. Laurence - Laurence Oliver Lighting - March 2013.
Dear Bob - Nepal amazing too! Stuff arrived and now safely in apartment in Greece, we get to unpack it all in 4 months time.. We are so lucky.. Many thanks for helping us start a new life! - Cheers and love, nick and Maria
Silver Tree Crystal Ltd, Bristol, England - "Hi Bob, Thank you very much for all your help, it’s very much appreciated. And a big thank you for keeping tabs on the parcel too...."
Steve Horsewell of gems-group.com -"All shipments arranged through RSJ International have been collected and delivered in good time, they on move my entire vessel spares worldwide and within the UK, RSJ are true professionals; I would recommend them to anyone".
"No issues what so ever, RSJ staff are quick to inform me of any delays (delayed Aircraft) etc and are always prepared to help find alternative routing of freight to meet our demands. Gems UK Limited can not have a vessel sat in port waiting for spares for any length of time, that is why I use RSJ to move my freight Worldwide, they know the urgency of our freight, they also know delayed freight will affect our projects and clients; they are always prepared to go that extra length to find a solution".
Many thanks, Kay Arentsen, San Francisco - "I've been meaning to send you an email for the last few weeks. I just wanted to thank you for your help in getting my box of "stuff" shipped to me. Everything was in perfect condition, your packer had done a serious packing job".
Philip Keitch - accesspointcontrols.co.uk - Thanks very much for your great service with this, hopefully the first of many! Best regards.
Flight Lt Dan Smith, RAF Akrotiri, Cyprus - "Hi, I have been away for a few days so apologies for the delay in settling the bill. I will get on to it asap. The bike arrived safe and well and I am very grateful for your superb service. I have recommended you to anyone who is looking at shipping and indeed I believe you have already been approached by one of my mates.... I hope you had a good Xmas and New year and I will not hesitate to use you again in the future if the need arises. All the best."
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Bristol Office: RSJ International Freight Company, Unit 16, Londonderry Farm, Keynsham Road, Willsbridge, Bristol, BS30 6EL. England. Telephone: +44 - 0117 932 1160
Wales Office: RSJ International Freight Wales Ltd, Unit C10, Treforest Ind Estate, Pontypridd, CF37 5UD. Tel: 01443 842822